04.24.24

The Tide is turning against Short Term Rentals like AirBnB

BY Fast Company 7 MINUTE READ

Late last year, New York City made headlines when it all but banned Airbnbs and other short-term rentals within city limits. Since the pandemic, Airbnb had overtaken an estimated 39,000 rental units, hollowing out neighborhoods and causing already-high rents to grow even higher.

“You would see tourists on the streets in neighborhoods where there weren’t any hotels,” recalls New York-based artist and activist Murray Cox. The sound of rolling suitcases could be heard at all hours. Once tight-knit communities began to feel lifeless. When Cox ran the numbers on his own neighborhood — Bed-Stuy in Brooklyn — he found about 1,000 listings. Cox also heard horror stories from other parts of the city. “People would move into a building and then find that the building was full of tourists day in and day out,” he says. “In some cases, they would be so uncomfortable they’d feel forced to leave.”

So, in September of 2023, New York City decided to do something about it. A series of bold requirements capped the total number of short-term rentals (STRs) and limited guests to just two at a time. They required STR operators to be primary homeowners — and to be present in the home while hosting. The city also promised to enforce those requirements, a move that would wipe out nearly 90% of active listings at the time.

Though it may sound revolutionary, New York’s crackdown isn’t the first of its kind. In fact, it’s part of a growing trend — one largely spearheaded by much smaller towns. Over the last decade, communities from Irvine, California, to Durango, Colorado, have implemented clever regulations, taxes, and zoning policies to hobble the STR market — or, in some cases, eliminate it altogether. As the success stories pile up, a growing body of research points to the dramatic positive impacts of policies like these, including lower rents, more equitable housing markets, and the promise of a sustainable tourism economy.

When Airbnb was founded more than a decade ago, it was heralded as the harbinger of a new sharing economy. In theory, home-sharing platforms — including Airbnb, Couchsurfing, VRBO, FlipKey and Homestay — would put underutilized bedrooms to use, matching budget-conscious travelers with locals in need of a little extra cash. The system would funnel tourism dollars into small towns in a more equitable way. It seemed like a win-win. But within a few years, one clear loser emerged: communities.

“It didn’t take very long for people to realize the sharing economy was basically a scam,” explains Cox, who later went on to found data-sharing platform Inside Airbnb. “People weren’t using that car that was sitting in the driveway to drive Uber. And people weren’t just renting out a sofa or a spare bedroom.” Instead, people saw an economic opportunity they could invest in. And they started buying whole homes to rent out on Airbnb.

In many cases, speculators and investment companies were buying multiple homes expressly for short-term rental use. According to Cox, about two-thirds of Airbnb rentals in the U.S. are in a property portfolio, which means the host owns and rents more than one property. And the top 1% of operators have more than 300,000 Airbnb listings among them — a stat that points to huge conglomerates gobbling up the market.

These days, Airbnb isn’t just a way to share underutilized bedrooms; it’s big business.

Right now, about 90% of Airbnbs in Bozeman, Montana, and Nashville, Tennessee — both popular vacation spots — are whole homes. Both Bozeman and Nashville are also relatively small towns with exploding local populations and limited housing stock. That means that every home set aside for a year-round STR listing is a home unavailable to local residents struggling to find — and afford — housing. In extreme cases, the STR explosion has forced longtime locals to move away. The so-called “Airbnb Effect” can hollow out once-vibrant communities.

This effect is most visible in popular vacation hot spots. In Hawaii, for example, out-of-towners have bought up so many homes that few are left for Native Hawaiians.

“On Maui alone, 52% of homes are sold to nonresidents, and 60% of condos and apartments have gone to investors and second homeowners,” writes Stanford researcher Noah Jordan Magbual in a recent report. “The once Indigenous population of the Hawaiian archipelago are now outcasts in their own home.”

The Airbnb Effect also impacts bigger urban areas. In 2015, one study found that STRs had sucked at least 10% of New York’s available housing off the market. Another New York study showed that this reduction in supply led to rent increases of up to hundreds of dollars per year. In Barcelona, the effect is even more severe, with rents rising by 7% and housing costs rising by up to 17% in popular neighborhoods.

For some cities, the proliferation of STRs has become more than just an economic issue; it’s existential. That’s especially true in New Orleans, the longtime home of Jeffrey Goodman, an urban planner and consultant who specializes in STRs.

“We were one of the earlier cities to experience the growth in short-term rentals,” Goodman says. “And we’re in a unique place because so much of what we sell is culture. It’s art. It’s food. But the people who make the art and cook the food and play the trumpets have a hard time living here.” So, if the locals who make New Orleans special are forced to move away, what’s left?

“There are a lot of cities asking themselves this question,” says Goodman. “Are we a city anymore or are we just Disneyland?”

According to Goodman, the Airbnb Effect is stronger in small communities, like mountain towns or beach towns, which tend to have limited housing stock, high home prices, and little flexibility to adapt to fluctuations in housing availability. That may be why small towns were among the first to fight back.

In 2014, Durango — a town of 20,000 in southwestern Colorado — passed a series of regulations to combat what one local newspaper called “The Airbnb Apocalypse.” The town, an adventure epicenter for mountain bikers, climbers, skiers, and other outdoor sports enthusiasts, isn’t just a tourist magnet. It’s also home to Fort Lewis College, a premiere university for Native American students and Colorado locals. That was an experience Durango was anxious to protect.

Durango’s 2014 regulations banned STRs outright in student neighborhoods. They also limited STRs to 2% of the housing stock elsewhere.

“In doing this, the city made it clear that preserving student housing took precedence over any money they were going to get from tourism,” says Goodman.

Today, city planning officials say the program has been a huge success.

“Durango led the way in creating effective guardrails to protect the community from being overrun with STRs,” says Scott Shine, director of Durango’s Community Development Department. Today, he says, STRs make up just 1.4% of the city’s total housing stock. They just aren’t really an issue anymore.

A year later, Santa Monica — an affluent California beach town of 90,000 — passed its own ordinances, banning STRs offering stays of less than 30 days for an entire home. The city also extended its 14% hotel tax to STR operators and made it illegal to operate them without a valid business license. According to one estimate, the ordinance has since dropped the city’s number of Airbnb listings by 61%, potentially returning more than 1,000 homes to the long-term rental or purchasing markets.

Many of these novel STR policies look great on paper, but the truth is that they’re hard to enforce. Few cities have spent more time thinking about this issue than San Francisco.

San Francisco-based housing activist Dale Carlson first heard about the Airbnb Effect back in 2014, when the city was undergoing a major housing affordability crisis. When he learned that nearly 5% of the city’s limited housing stock was devoted to Airbnbs, he decided to get involved.

Carlson helped bring together a coalition of tenants, hotels, and property rights groups. By 2015, they’d successfully lobbied for a city ordinance that required hosts to register their STRs, have a business license, and pay hotel taxes. But it wasn’t enough.

“We still ended up with 15,000 or 16,000 listings,” Carlson says. So, his group asked voters to get behind an entirely new concept: the principle of platform accountability.

“The idea is that [the rental platform] can list and or rent anything it wants, but it can only collect a booking fee on the stuff that’s legal,” Carlson explains. If passed, the ballot measure would put the onus on Airbnb — not the city — to police unregistered and therefore illegal listings. Airbnb fought the initiative, and it fought hard.

“We were defeated in the ballot. Airbnb spent close to $10 million—they outspent us 20 to 1,” Carlson says. But despite the heavy spending, Airbnb barely eked out the win. “So many people had told us, ‘You’re never going to beat them because they’re too big and powerful,’” Carlson says. “But suddenly they didn’t look so powerful. And we didn’t seem so vulnerable.”

Carlson’s coalition reworked the initiative and tried again. The next time, the ballot measure passed. Within a few months, Carlson says, Airbnb listings in the city had dropped by about 90%. Cities across America were watching. Others, like Boston and New York, ultimately adopted platform-accountability policies of their own.

Another important aspect of San Francisco’s policy is that hosts can only use their primary residences as STRs. According to Carlson, that’s dramatically limited speculative purchasing.

“All the folks who were buying up units or renting units and then subletting them on Airbnb — that’s all gone,” he says.

A few years later, Irvine, California, enacted an even more severe policy — with more dramatic results. In 2018, the city banned all short-term rentals under 30 days and hired a fintech firm to track down and report scofflaw hosts. This ban more than halved the number of Airbnb properties. Eight years on, rents in the city have dropped by up to 3%, according to a recent study. That saves tenants about $114 per month on average.

Choosing the right STR regulations can be very location-dependent, says Goodman, the city planning consultant. Some towns might need a combination of ordinances, while complete bans might work better in others. But according to Michael Seiler, the College of William and Mary researcher who led the Irvine study, we now have strong evidence that limiting STRs can indeed reduce rents. And, he says, it’s likely that Irvine’s solution could be successfully applied in other towns.

“If I was another policy maker in a sister city, I would say let’s at least try it,” he says. “Because we’ve shown that it does work here.”

New York hasn’t been the only city to act in recent years. In 2023, Bozeman passed regulations forcing STR platforms to ask for operators’ permit numbers. The policy makes it difficult for bad actors to list their homes illegally, and makes it easy for the city to double-check that listings are appropriately registered and legally operating. Bozeman also mandated that STRs be primary residences — not second homes purchased as rental properties.

There may also be some market solutions around the corner. A cadre of startups are taking up Airbnb’s original mission and reworking it into a more holistic, community-friendly approach. New platforms like Trusted Housesitters and ReFlat are making it easier to find mutually beneficial housing swaps, while millennials are bringing time-shares back into vogue in Colorado ski towns.

In the future, these regulatory and entrepreneurial solutions could work together to give travelers affordable lodging options — without sacrificing the needs of local communities.

“A lot of people will say Airbnb is here to stay, but New York City shows you that’s not necessarily the case. When they decided to enforce their housing laws, it was really effective,” says Cox. “New York City’s approach is a good model to show that we can be as restrictive as we want. It’s up to us.”

This story was originally published by Reasons to Be Cheerful.

FastCompany

04.19.24

The Rotating CEO: An antidote to One Man Rule by Apple’s major supplier – Foxconn

BY Fast Company < 1 MINUTE READ

Taiwan’s Foxconn has this month started a rotating chief executive system in an overhaul of its management designed to nurture successors of the world’s largest contract electronics maker, chairman Young Liu said on Wednesday.

Reuters exclusively reported last week that major Apple supplier Foxconn was considering introducing a rotating chief executive system in a move to boost corporate governance by separating the role of chief executive from the chairperson as well as to develop future talents.

Responding to reporters’ questions in Taipei, Liu said in order to have sustainable development Foxconn must have “succession planning” in place and that the rotating system could help develop future talents.

Liu said Foxconn has chosen an executive to fill that role from among leaders of its six core businesses, which include smartphones, personal computers, and televisions. He did not say who has taken on the new role.

“Through the rotation they can further understand operations of the company,” Liu said.

Liu, who has held both roles of chairman and chief executive since 2019, said the rotating CEOs will oversee the core businesses but exclude the operations of major listed subsidiaries such as Foxconn Interconnect Technology, FIH Mobile, and Foxconn Industrial Internet.

Liu took on the chairman and CEO roles following the retirement in 2019 of billionaire founder Terry Gou, who founded the company in 1974 and had both titles during most of his tenure.

One source briefed on the matter has told Reuters the change could mark the end of a “one-man rule” system in Foxconn by establishing a structure in which managers take turns to oversee Foxconn’s operations that include hundreds of subsidiaries and operations in more than 20 countries.

FastCompany

04.18.24

Enjoy Barrier-free Communication with the Revolutionary Samsung Galaxy S24

BY Fast Company 2 MINUTE READ

With their latest flagship device, the Samsung Galaxy S24, the technology giant has once again raised the bar in terms of what consumers can do with their mobile phones. In essence, the Samsung Galaxy S24 breaks communication barriers with its innovative AI features, revolutionising how users interact with their devices and the world around them.

One of the standout features of the Galaxy S24 is its Live Translate functionality. Gone are the days of struggling to understand foreign languages while travelling or communicating with individuals who speak different languages.

Live Translate , users can simply point their camera at text or speech in a foreign language, and the Galaxy S24 will instantly translate it into their preferred language in real-time. Live translate is supported in 13 languages.

Imagine you’re exploring the bustling streets of Tokyo and come across a sign with directions in Japanese. Instead of feeling lost and confused, you can effortlessly translate the text using the Live Translate feature on your Galaxy S24, enabling you to navigate with ease and confidence. Similarly, when conversing with someone who speaks a different language, whether it’s during a business meeting or while making new friends abroad, Live Translate ensures seamless communication without the need for a third-party translator.

Another ground-breaking feature of the Galaxy S24 is Chat Assist. Designed to streamline messaging and enhance productivity, Chat Assist leverages advanced AI algorithms to provide intelligent suggestions and automated responses based on the context of the conversation.

Consider a scenario where you’re juggling multiple tasks and receive a flurry of messages from colleagues regarding an upcoming project. Instead of being overwhelmed by the influx of notifications, Chat Assist steps in to help prioritise and respond to messages efficiently. By analysing the content of each message and understanding the context of the conversation, Chat Assist can suggest relevant responses or even draft replies on your behalf, allowing you to stay focused and productive without missing a beat.

Furthermore, Chat Assist proves invaluable in everyday conversations, offering suggestions for expressive emojis, relevant GIFs, or quick replies tailored to the tone and sentiment of the discussion. Whether you’re arranging plans with friends, coordinating schedules with family members, or collaborating with colleagues on a group project, Chat Assist ensures that communication flows effortlessly and effectively, saving you time and energy while enriching your messaging experience.

SPONSORED CONTENT

What happened after Netflix Password-sharing crackdown?

BY Fast Company 3 MINUTE READ

Netflix’s plan to maintain subscriber growth after two quarters of blockbuster increases will be in focus when it reports earnings on Thursday, with some analysts warning that gains from a crackdown on password sharing are set to ease.

The streaming pioneer saw its strongest growth since the pandemic in the second half of 2023, with about 22 million people signing up for the service after the company curbed the sharing of passwords globally.

But the bump from the password-sharing crackdown is expected to slow this year, turning the spotlight on its other efforts, including an ad-supported tier and a growing focus on sports.

Here are five things to look out for in Netflix’s earnings:

SUBSCRIPTIONS IN THE MARCH QUARTERS

Netflix is expected to add five million subscribers in the first quarter ended March, according to LSEG data. While that is nearly three times the 1.8 million additions it saw in the same period last year, it would mark a slowdown from the bumper growth it witnessed in the last two quarters of 2023.

Netflix originals including Fool Me Once and Griselda were among the top U.S. streaming programs through January and February, with licensed content such as Grey’s Anatomy also among the most streamed, according to data from Nielsen.

The company is expected to add 3.7 million subscribers in the second quarter ended June.

WHAT’S NEXT FOR PASSWORD-SHARING CRACKDOWN?

Implemented globally in May last year, the success of Netflix’s password-sharing crackdown has prompted similar moves by streaming rivals such as Walt Disney and helped its share price rise by about a third in 2024.

But some analysts have said the crackdown has hit a saturation point in the United States, even though it may have some room to run in international markets including India.

“There will be some concerns of saturation in key core markets, given the initial growth from password sharing crackdown,” said Paolo Pescatore, analyst at PP Foresight.

AD-SUPPORTED TIER

Netflix has crossed 23 million monthly subscribers for its ad-supported tier and the plan accounts for 30% of all new sign-ups in the 12 countries it is available, the company’s president of advertising had said in January.

Analysts expect the adoption of the ad-supported plan, which costs $6.99 per month in the U.S., to grow this year after Netflix recently raised the prices of its commercial-free plans.

“This (the price increase) likely pushed more of its basic tier subscribers to the ad-supported tier while driving ARPU (average revenue per user) higher from the premium tier price hike,” analysts at Wedbush Securities said last month.

“The ad tier will continue to limit churn, and it has a significant opportunity to expand its advertising revenue in 2024 and beyond.”

CONTENT SPENDING

Netflix said during an investor call last quarter it expects to invest as much as $17 billion this year on content in a “smart, judicious, responsible way.”

Analysts said that the company’s flat spending on content has helped it attract subscribers at a time when rivals are pulling back investments in a bid to make their streaming services profitable.

“Specifically in the U.S., their streaming competitors seem increasingly willing to sell Netflix their former exclusive content, which should help reduce churn,” said Jeff Wlodarczak, analyst with Pivotal Research Group.

BETTING ON SPORTS ENTERTAINMENT

Investors will be watching for the company’s plans on sports content after it signed a splashy deal with World Wrestling Entertainment earlier this year to carry its flagship weekly program, Raw, from next year.

The move deepened Netflix’s bet on what the company calls sports entertainment, as it looks to tap the stickiness of such content without paying the billion-dollar price tags that come with traditional sports rights to leagues such as the NBA.

“WWE represented a pretty attractive financial deal. It is geared more towards entertainment over sports so it made quite a bit of sense for Netflix to do it,” Wlodarczak said.

—Harshita Mary Varghese, Reuters

FastCompany

04.16.24

Dove just created an Award deserving AI related Ad

BY Fast Company 4 MINUTE READ

When Dove launched its “Evolution” commercial in 2006, it went viral almost immediately. The spot showed a time-lapsed inside look at how an image goes from photograph to beauty ad—and all the digital manipulation in between. It was one of the first truly viral ads of the digital era, and a perfect extension of the brand’s then-2-year-old “Campaign for Real Beauty.”

This week, the Unilever-owned brand marked the 20th anniversary of “Real Beauty” by making another, updated statement on digital manipulation. “The Code” highlights the negative impact of AI tools on the definition of beauty and the self-image of women and girls. Then it shows how generative AI interprets these same prompts when the brand adds “according to Dove Real Beauty Ad,” revealing more realistic and diverse images. It ends with Dove pledging to never use AI to create or distort women’s images.

In a new global study, the brand found that 39% of women feel pressure to alter their appearance because of what they see online, even when they know it’s fake or AI generated. As a result, Dove created Real Beauty Prompt Guidelines, a guide on how to create images that represent real beauty on the most popular generative AI programs.

“It is Dove’s mission to support more inclusive beauty representation by breaking down industry bias and broadening the definition of beauty so that everyone can have a positive experience with the way they look,” Kathryn Fernandez, Dove’s senior director of purpose and engagement, tells Fast Company. “To do this, we are constantly identifying potential new threats to real beauty and working to disarm them. With 90% of the content we see expected to be AI generated by 2025, we knew we needed a firm response.”

THE BEAUTY OF CONSISTENCY

Brands like Under Armour, Coca-Cola, Cadbury, and Heinz have used AI tools to create ads in which the novelty of that AI use appears to be the point of the ads themselves. At a time when anything remotely containing the two letters AI will get people’s attention, it’s perhaps no surprise that a brand would use the moment to make a contrarian statement on its use. But Dove is different: It did so in a way that built upon and enhanced work it’s been doing for decades.

Nandi and Chuck Welch, cofounders of brand consultancy Rupture Studio, say that this new work and statement line up perfectly with the original intent of the “Real Beauty” campaign, and are important since more brands have taken a page from Dove’s playbook on an inclusive and empowering approach to female self-image.

“This isn’t a radical modern update to that original campaign; they’ve been doing that consistently over the years,” says Nandi, who didn’t work on this campaign but has consulted for Dove in the past. “They have to continuously deepen and show all the various ways that they’re attacking this issue. At this point, the baseline is a pretty crowded space, but when they keep updating their message, it gets so much attention. And every time it illustrates a commitment to this issue.”

Some brands have made great work in a similar vein as “Real Beauty,” like the 2014 hit “Like a Girl” from Always; Under Armour’s award-winning “I Will What I Want” in 2015; or Thinx’s more recent work highlighting menstruation stigmas perpetuated by AI. But Dove has maintained a consistency here that gives its brand more long-term credibility on the issue. This new work just adds yet another layer.

Back in 2018, Dove launched its “No Digital Distortion Mark”—a watermark to signify that photos have not been altered—across all of its static imagery depicting women in print, digital and on social media channels. In 2020, it continued the conversation, publishing studies on media manipulation and its impact on kids’ image of beauty. The next year, “Reverse Selfie” looked at the negative impact of social media on young girls.

For 2022, “Toxic Influence” looked at brand research, which found that two out of three American girls were spending more than an hour each day on social media, and 50% of them said idealized beauty content on social media causes low self-esteem. The short film got mothers and their teen daughters together to talk about what their scrolling habits involve, then showed them some questionable and dangerous beauty advice from deepfaked versions of the moms themselves.

DOVE’S DIFFERENCE

Whenever a new technology or platform catches the culture’s imagination, advertisers are often quick to jump on the bandwagon. Anyone remember the metaverse? Too often marketers can forget the purpose of the technology.

“​​The marketing world often forgets we’re in the people business,” says Rupture’s Chuck Welch. “They confuse the means with the ends. The means are technology, the end is people. The biggest brands on the planet can have all the tech and data they want and still not know how to talk to their audience. It doesn’t mean you know, understand, or address the wants and needs of the audience you’re trying to connect with.”

Dove says it’s here to serve women and girls through every stage of their lives, and this new message reinforces that. “Much like the negative impact of photo editing that we brought to light in our ‘Campaign for Real Beauty’ 20 years ago, we believe AI to be an equivalent threat today,” Fernandez says.

AI is such a transformative technology that brands simply talking about using it isn’t innovative—that’s table stakes. However, the real innovation will be the brands that figure out how to use it (or not use it) to best service the wants and needs of their audience.

In Our AI Journey back in March, OpenAI CEO Sam Altman predicted that in the next five years or so AI “will replace 95% of what marketers use agencies, strategists, and creative professionals for today.”

Count Dove out. And Fernandez says the hope is that other brands will follow suit.

“We hope that being the first brand to commit to never using AI to replace or alter real people is one that will inspire other brands to consider as well,” she says. “While we all need to move with culture and technology, we hope other brands will consider the real impact using AI in place of real people can have on beauty standards and self-esteem, especially for the next generation.”

FastCompany

04.15.24

The Ultimate Review of the AI Pin is here

BY Fast Company 5 MINUTE READ

Reviews for Humane’s wearable Ai Pin are finally in—and they are, to put it lightly, very bad.

Not that we’re surprised.

Before the pin officially debuted last November, Fast Company’s global design editor, Mark Wilson, got a close-up demo of the product. His take? The Ai Pin was destined to disappoint.

“It appears Humane hasn’t unlocked the potential of AI of today, let alone tomorrow, nor has it fundamentally solved any significant problems we have with technology,” Wilson wrote for Fast Company. “It’s just moved them two feet, from your pocket to your shirt.”

Indeed, the reviews have said as much. “Murphy’s law states that ‘anything that can go wrong will go wrong.’ That pretty much sums up my first three days with Humane’s Ai Pin,” one product tester wrote.

“It’s literally not cool,” another echoed.

“The Ai Pin doesn’t work. I don’t know how else to say it,” said a third.

While these sentiments might seem pretty harsh, it’s important to remember that Humane and its ex-Apple, myth-building founder, Imran Chaudhri, had been hyping the Ai Pin for years as something akin to the next iPhone—and collecting $240 million in funding in the process.

In theory, Humane’s Ai Pin was designed to reduce overall reliance on screens. It’s a small, matchbox-sized device that attaches to the user’s lapel, supposedly acting as an “assistant and second brain, allowing you to be present and in flow,” according to the company. Achieving that flow state will cost $699 up front, plus an additional $24 per month for a dedicated phone number and unlimited talk, text, data, and cloud storage. Under normal circumstances, it would be up to users to decide if such an investment was worth it—that is, if the device actually did what it was supposed to do.

We’ve compiled a guide to the good, the bad, and the ugly from reviews so far. Here are the top takeaways on Humane’s Ai Pin:

THE GOOD-ISH

The idea is there:

Most reviewers agreed that the concept behind a physical AI assistant has legs, especially if it could help reduce screen time.

“In just shy of two weeks of testing, I’ve come to realize that there are, in fact, a lot of things for which my phone actually sucks,” writer David Pierce shared in a review for The Verge.

If an AI model could reliably handle tasks like checking the time, writing something down, or sending a text hands-free, Pierce posits that it could be “something big.” But, as Fast Company noted in November, the first device out of the gate won’t necessarily be the most successful. Instead, the version with the most “essential and usable design” will rise to the top of the tech world, and a handful of competitors are already at work on their own AI wearables.

It’s an elevated product design:

Aside from the fact that it somewhat resembles a heart monitor, most reviewers found the look of the Ai Pin quite clean and imaginative. Fast Company similarly described it as having a “premium feel.”

The photo function is promising:

Users can snap a quick photo or video by using a two-finger tap on the surface of the pin. While reviewers were somewhat divided on the quality of the resulting images, this simple UX touch was generally appreciated.

THE BAD

It’s fiddly:

For most testers, things started to go downhill after unboxing the device. In a review for the publication Inverse, writer Raymond Wong said a strong wind blew the pin straight off of his shirt, and Pierce noted that his backpack straps were constantly rubbing against it. Both Wong and Pierce reported plenty of stares from passersby at the strange white box affixed to their shirts. And nearly everyone had trouble with the battery life. While the pin ships with two battery boosters, those didn’t seem to be much help.

Voice responses are slow, and the visual projections would be fun, if they worked:

Mainly, the Ai Pin communicates with its user through the spoken word. It can answer questions through a connection to ChatGPT (sometimes incorrectly), and functions almost like an Alexa, though it’s activated through touch, too, rather than only name command.

When Wilson tried the pin, he commented on how noticeably slow the lag between question and answer was. “Even on these simple queries running inside Humane’s controlled environment, lengthy response times made it feel anywhere from a little slow to so slow that [Humane product architect] Ken Kocienda had to ask his question a second time, only to trip over the Pin’s answer.”

Now that the Ai Pin can be tested in real life situations, reviewers also found the response time to be almost agonizingly slow. Wong counted six seconds between asking his pin about the weather and receiving an answer. “When the other assistants can answer almost immediately, the Ai Pin feels like a turtle crawling while the hares race by, leaving a trail of dust,” he wrote.

When users get tired of listening to the Ai Pin, they can technically use the device’s “Laser Ink Display,” which projects text into the palm of the hand. The resulting image, though “is near-illegible when reading its WarGames-green text, or worse, looking at photos on your hand,” per Fast Company’s initial story. Wall Street Journal tech columnist Joanna Stern’s test-run of the projector, filmed at an outdoor park, confirmed this assessment.

“Can you see that?” She asks the camera, squinting at the invisible letters on her palm. “No, of course not, because we’re outside.”

It’s hot…literally:

One of the stranger downsides to the Ai Pin is its temperature. Pierce, Wong, and Stern all noted that it was constantly warm to the touch, with Wong counting 12 instances of overheating in a week—enough so that he sometimes had to take it off until it cooled down. Pierce wrote, “I could feel the battery like a hand warmer against my skin.”

THE UGLY

It’s a UX nightmare:

Almost everything about the pin was a UX disaster for reviewers. When Wilson first tried the pin, he flagged its most foundational issue—namely that the Ai Pin simply doesn’t need to exist.

“Humane’s issue in a nutshell isn’t that a wearable assistant is inherently a flawed idea, it’s that Chaudhri’s product doesn’t yet solve the problem he has diagnosed and set out to mitigate: that removing a screen will solve our dependence on technology. He has created a phone without a screen, yes, but the functionality we’ve lost in the process exceeds anything we’ve gained.”

On a more practical level, reviewers found that the Ai Pin couldn’t set an alarm or timer, add anything to a calendar, or reliably edit a list.

“The AI Pin is an interesting idea that is so thoroughly unfinished and so totally broken in so many unacceptable ways that I can’t think of anyone to whom I’d recommend spending the $699 for the device and the $24 monthly subscription,” Pierce wrote.

Humane cofounders, Chaudri and Bethany Bongiorno, have been upfront about the fact that the Ai Pin is a “version 1.0,” and they told the Wall Street Journal that they’re working to improve a lot of the issues testers have identified. Could a Ai Pin-like device someday be great? Perhaps. But for now, it’s probably not worth the money.

“This isn’t the future of AI,” Wilson wrote for Fast Company. “It’s the same old voice-assistant capitalism we’ve been pitched for a decade, but now it’s been moved from your kitchen counter to your person.”

FastCompany

04.12.24

Unpacking the Amazon CEO’s letter

BY Fast Company 2 MINUTE READ

Amazon CEO Andy Jassy recently published his 2023 letter to shareholders. The year began with quite a splash for Amazon, as the company instituted the largest job cuts in its history, laying off more than 27,000 employees. The layoffs came on the heels of a tough period for the e-commerce giant in 2022 when stock fell 51%.

However, Jassy opened his letter by stating that he has “even more” enthusiasm and optimism for Amazon’s future than at this time last year, revealing that Amazon’s revenue for 2023 was up 12% year over year. Here are the main takeaways from what he said next:

DELIVERY SPEEDS WILL GET EVEN FASTER

Good news for the impatient: Over seven billion Amazon items arrived same day or next day this year, and Jassy expects even faster delivery times in 2024, with the first quarter already outpacing last year. The company plans to double its fulfillment centers, which are same-day facilities that streamline the time between item selection and shipping to 11 minutes. In addition to more of these facilities, Jassy says Amazon plans to expand its drone delivery service (called Prime Air), which will allow the company to get customers packages in less than an hour.

AI IS MENTIONED 33 TIMES

Jassy is hot on artificial intelligence, writing that when people ask him today “what’s next,” he says it would have to be “GenerativeAI.” He wrote that while much of the public is consumed by AI applications such as ChatGPT, Amazon views generative AI in three distinct layers, with the application being just one of them. He provided insight into how Amazon is approaching each:

  • The bottom layer, he stated, is for developers and companies looking to build foundation models—the key for which is the chip. Jassy explained that while Amazon will continue to offer the broadest collection of Nvidia chips of any provider, supply has been scarce and cost remains an issue.
  • The middle layer is for customers seeking to customize one of the existing foundation models with their own data. On that front, Amazon now has a service called Bedrock that lets companies build generative AI applications.
  • The final layer is the application layer, which Amazon has built a substantial number of across every Amazon consumer business. Applications include Rufus, an AI-powered shopping assistant, an “even more capable Alexa,” and increased advertising capabilities.

COMMITMENT TO COST-CUTTING

“Cost to serve” is down on a per-unit basis globally for the first time since 2018, Jassy wrote, with U.S. numbers down by more than 45 cents per unit year over year. Part of this stems from Amazon’s regionalization efforts, which have cut transportation distances and costs.

Amazon’s operating income in 2023 improved by 201% year over year. Looking to 2024, Jassy states that Amazon remains committed to continuing to lower costs, emphasizing fulfillment architecture and inventory placement areas.

ADVERTISING SUCCESS

Amazon’s advertising revenue has grown 24% year over year, primarily driven by sponsored ads. Jassy wrote Amazon has added Sponsored TV, which allows brands to create campaigns that will appear on up to around 30 streaming TV services, such as Twitch and Amazon FreeVee. The company has also expanded by (controversially) adding ads to Prime Video shows and movies, which Jassy stated allows brands to reach 200 million monthly viewers.

Now in 2024, Amazon stock is near an all-time high, up 22%. Jassy concluded the letter by stating, “There has never been a time in Amazon’s history where we’ve felt there is so much opportunity to make our customers’ lives better and easier.”

FastCompany

04.11.24

Huawei Fusionsolar launches Luna 2.0 solar solution in South Africa

BY Fast Company 2 MINUTE READ

Leading global digital power and product solution vendor, Huawei has launched its innovative Fusionsolar Residential Luna 2.0 solar solution to the South African market. The product can be utilized in smaller scenarios i.e. residential, Small, Medium and Micro Enterprises (SMME), and business.

The solution, which comes in different scopes, 10 kW with 5 kWh battery capacity per module, expandible to 30 kWh, is an important step in the technological advancement of energy storage systems in South Africa. Given the country’s frequent power outages and unstable electricity supply, solar PV and energy storage systems have become increasingly vital. By capturing and storing renewable energy like solar power, they provide an alternative power source for South African’s electricity needs. Additionally, they contribute to balancing the power grid, enhancing energy efficiency, and reducing electricity costs.

But, in this challenging electricity scarce environment like South Africa, ensuring the safety of energy storage systems is crucial. These systems involve electrical equipment and battery technology, and improper installation or maintenance may lead to risks such as fires, electrical hazards, and even adverse environmental impacts.

The Luna 2.0 system aims to enhance the advantages that solar and energy storage systems offer while also mitigating the safety issues associated with them. The Smart PV solution aims to do so while supporting seamless on-grid/off-grid switchover. Packaged in an elegant and sleek design, the Fusionsolar Residential Luna 2.0 also has no LCD, and no buttons compared to other brands. These design features have practical value too. From a safety perspective, vulnerable parts like LCD screens, buttons, and fans will fail within the lifetime of a piece of equipment and will require maintenance.

That is why Huawei has designed its equipment without these vulnerable parts. The solar solution also has an intelligent monitoring and management system, which helps to ensure less downtime and a better return on investment. Additionally, it offers intelligent energy storage, which allows each module to charge and discharge independently, with more backup time.

The Fusionsolar Luna 2.0 solution comes with several other safety features too. In the event of an emergency, for example, the inverter shuts down the roof voltage quickly to 0V (PV optimizers will be needed for this function). This ensures a higher personal safety guarantee for owners, installation and maintenance personnel, and firefighters. Huawei has also built the solution to comply with the strictest international safety standard NEC 2017 and meets the fast shutdown requirements.

Safety features include cell-level protection, electrical protection, structural protection, active protection, and emergency protection, including a built-in intelligent fire suppression kit for each battery. The system is also built to withstand extreme cold and heat as well as wind and sand, meaning that it’s ideally suited to South Africa’s diverse geographic footprint. All Fusionsolar Luna 2.0 customers will additionally receive a 10-year full replacement warranty on purchase of the product.

The Fusionsolar Luna 2.0 solution is now available to dealers, trade partners, and installers.

Sponsored Content

04.10.24

Google just launched its own chip (based on ARM) to challenge Amazon and Microsoft

BY Fast Company < 1 MINUTE READ

Google has launched its own design of a CPU, based on the ARM architecture. The new chip, called Axion, will reside in the Google Cloud. Companies will pay to run their computing jobs on the new chips, which will reside in large data centers around the world.

Google said the Axion chips are more efficient than other ARM-based chips. The Axion chips deliver up to 30% better performance and 60% better energy efficiency than competing ARM-based chips, the company said in a blog post. The company said it plans to power its YouTube advertising sales business using the new ARM-based chips.

Axion may be an attempt to win cloud computing customers away from Amazon’s AWS and Microsoft’s Azure clouds, as both those competitors have long offered their own ARM-based chips. Google’s cloud division is the fastest-growing business unit in the company and, little by little, is easing Google’s dependence on ad sales for the bulk of its revenue. Right now, Google Cloud contributes about 11% of revenues.

Google made its announcement at its Cloud Next conference in Las Vegas on Tuesday. The Axion processors will become available later this year, the company said.

Google made its announcement at its Cloud Next conference in Las Vegas on Tuesday. The Axion processors will become available later this year, the company said.

FastCompany

Elon Musk is facing an investigation in Brazil over Fake news on X

BY Fast Company 4 MINUTE READ

A crusading Brazilian Supreme Court justice has included Elon Musk as a target in an ongoing investigation over the dissemination of fake news, and has opened a separate investigation into the U.S. business executive for alleged obstruction.

In his decision, Justice Alexandre de Moraes noted that Musk on Saturday began waging a public “disinformation campaign” regarding the top court’s actions, and that Musk continued the following day—most notably with comments that his social media company X would cease to comply with the court’s orders to block certain accounts.

Musk, the CEO of Tesla and SpaceX who took over Twitter in late 2022, accused de Moraes of suppressing free speech and violating Brazil’s constitution, and noted on X that users could seek to bypass any shutdown of the social media platform by using VPNs, or virtual private networks.

Musk will be investigated for alleged intentional criminal instrumentation of X as part of an investigation into a network of people known as digital militias who allegedly spread defamatory fake news and threats against Supreme Court justices, according to the text of the decision. The new investigation will look into whether Musk engaged in obstruction, criminal organization, and incitement.

“The flagrant conduct of obstruction of Brazilian justice, incitement of crime, the public threat of disobedience of court orders, and future lack of cooperation from the platform are facts that disrespect the sovereignty of Brazil,” de Moraes wrote Sunday.

X’s press office did not reply to a request for comment from the Associated Press, and Musk hadn’t publicly commented as of Monday morning, apart from brief posts on X.

Brazil’s political right has long characterized de Moraes as overstepping his bounds to clamp down on free speech and engage in political persecution. In the digital militias investigation, lawmakers from former President Jair Bolsonaro’s circle have been imprisoned and his supporters’ homes raided. Bolsonaro himself became a target of the investigation in 2021.

The justice in March 2022 ordered the shutdown of messaging app Telegram nationwide on the grounds that the platform repeatedly ignored requests from Brazilian authorities, including a police request to block profiles and provide information linked to blogger Allan dos Santos, an ally of Bolsonaro’s accused of spreading falsehoods. Dos Santos’ account is one of those blocked on X in Brazil. Less than 48 hours after issuing his order in 2022, de Moraes said Telegram had complied and permitted it to resume operations.

De Moraes’ defenders have said his decisions, although extraordinary, are legally sound and necessary to purge social media of fake news as well as extinguish threats to Brazilian democracy—notoriously underscored by the January 8, 2023, uprising in Brazil’s capital that resembled the January 6, 2021, insurrection in the U.S. Capitol.

“Judicial decisions can be subject to appeal, but never to deliberate noncompliance,” Luís Roberto Barroso, the Supreme Court’s chief justice, said in a statement Monday.

On Saturday, Musk—a self-declared free speech absolutist—said on X that the platform would lift all restrictions on blocked accounts and predicted that the move was likely to dry up revenue in Brazil and force the company to shutter its local office.

“But principles matter more than profit,” he wrote.

Brazil is an important market for social media companies. About 40 million Brazilians, or about 18% of the population, access X at least once per month, according to the market research group Emarketer.

Musk later instructed users in Brazil to download a VPN to retain access if X was shut down and wrote that X would publish all of de Moraes’ demands, claiming they violate Brazilian law.

“These are the most draconian demands of any country on Earth!” he later wrote.

Brazil’s constitution was drafted after the 1964-1985 military dictatorship and contains a long list of aspirational goals and prohibitions against specific crimes, such as racism and, more recently, homophobia. But freedom of speech is not absolute.

Musk had not published de Moraes’ demands as of Monday morning and prominent blocked accounts remained so, indicating X had yet to act based on Musk’s previous pledges.

De Moraes’ decision warned against doing so, saying each blocked account that X eventually reactivates will entail a fine of 100,000 reais ($20,000) per day, and that those responsible will be held legally to account for disobeying a court order.

“Including Elon Musk in the digital militias investigation is one thing. Blocking X is another. With this, Moraes is making a nod, saying that he didn’t remain inert amid provocations from Elon Musk,” Carlos Affonso, director of Rio de Janeiro-based think tank Institute for Technology and Society, said by phone from Washington. “It is a warning shot so that lines aren’t crossed.”

Affonso, a professor of civil rights at the State University of Rio de Janeiro, on Monday was attending a symposium at Georgetown Law School about Brazil’s business climate and legislation and that the implications of de Moraes’ decision for Musk and X were “the talk of the town.” Affonso also wondered what the brewing spat might mean for Musk’s Starlink satellites that provide internet service to remote Brazilian regions like the Amazon rainforest and Pantanal wetlands.

Bolsonaro—who bestowed Musk with a prestigious medal when he visited Brazil in 2022—was among those encouraging Musk to follow through with his promises to publish documents, saying they would reveal how the top electoral court was pressured to interfere in the 2022 election that he lost. Bolsonaro has often made such claims, without any evidence.

“Our freedom today is largely in his hands,” Bolsonaro said about Musk in a live broadcast on social media Sunday night. “The action he’s taking, what he’s been saying and he hasn’t been intimidated and has said that he’s going to put forward this idea of fighting for freedom for our country. That’s good.”

The lower house lawmaker who is in charge of handling a bill that aims to establish rules for social media platforms said on X that the episode underscored the urgency of bringing the proposal to a vote. It was approved by the Senate in 2020. Brazil’s attorney general on Saturday night had already voiced his support for regulation.

“We cannot live in a society in which billionaires domiciled abroad have control of social networks and put themselves in a position to violate the rule of law, failing to comply with court orders and threatening our authorities. Social peace is nonnegotiable,” Jorge Messias wrote on X.

And President Luiz Inácio Lula da Silva’s minister of institutional relations, Alexandre Padilha, wrote Monday on X that the administration will support the Supreme Court and its probes, and work with Congress and civil society to build a regulatory framework.

FastCompany

via David Biller and Gabriela Sá Pessoa, Associated Press