What does a CEO role entail today, against a backdrop of uncertain markets and challenging economic times? Then, even if you’re sure of the specs on paper, how will your unique personality traits enable you to thrive in this, the working world’s, most demanding of positions, asks Charles Edelstein of Executive Placements.
A CEO, or chief executive officer, is generally considered to be the top-ranking individual at a firm. While CEO is a globally acknowledged position, in some territories the role may be referred to as managing director, or even president. Once in this position, you will be at the beck and call of the board of directors of the specific company to which you have been hired, so joining a company where the board holds many friendly faces is likely to make your work that much easier, and more pleasant, to accomplish.
Your upward journey
Some say it pays to begin with an engineering degree and, after gaining some reputable on-the-ground experience, to study further for an MBA. Yes, both education and experience will stand in your stead here – but chance and circumstance can also play their role in you securing a CEO job.
Didn’t go to Harvard, or the top university in your immediate district? Don’t stress. The Malcolm Gladwell book Underdogs, Misfits, and the Art of Battling Giants (2015), shares extensive research and examples of the David-and-Goliath variety, in which those individuals with similar reading, writing and mathematics scores to their peers – but who attended more lowly-ranked schools, universities and technical colleges – went on to do quite a bit better in life.
Gladwell’s stance is that it allows those hailing from lower-ranked schools to remain poised, confident and fulfilled, versus their peers at a high-ranking school where even the brain boxes and/or arch socialites may battle to make in-roads, or to feel heard and appreciated.
Experts at the Centre for Creative Leadership (CCL), however, admit there is no unique, guaranteed, clearly defined path to becoming the CEO of a big firm. Because this role is a completely different thing to any other leadership position you may have encountered over the course of your career, it can be extremely helpful to take on board the CCL’s four key areas of growth as you embark on this challenging journey.
Four agreed keys for CEO readiness
*Experience: you will be poised to take responsibility for profit and loss; your experience outside of your home territory will be duly noted and typically viewed as a bonus; and you’ll be able to function highly in more than one business area, with finance and operations ranking highly among fellow board members.
*Personality: you are a good fit for the position – your beliefs and values will gel with those of your board members; you’ll be likeable (charming to sit next to on a long-haul flight); your intelligence and public-speaking skills will shine through; and your integrity and openness to new ideas will delight your company’s high-performing teams.
*Network: you will have influence outside of your immediate surroundings, and you’ll leverage these key individuals – across media, government and banking, as three pertinent examples – to solve problems and encourage value-bringing interactions.
*Relationship: you will maintain positive relationships both within, and outside, the firm; inspire confidence among employees, fellow executives and external stakeholders; and generally handle all your personal relationships in an enviably sorted manner.
Breaking in…
While it can prove tough for insiders to infiltrate a big stock exchange-listed firm, your experience at a global consulting firm such as McKinsey, Deloitte, Accenture, PwC, or KPMG in your youth (accolades to those who spot this on your CV!) will set you ahead when it comes to aspirational career jumps. Another nudge in the right direction could be that you’re heading up a listed firm’s most impactful operational team – and making positive waves that are resounding in the marketplace.
Just avoid a situation where your focus appears to need to narrow to accomplish the demands of such a role, thereby limiting your networking clout and ability to keep in touch with other trusted individuals across the firm; and even within the marketplace at large.
Mind on the money
Another grand option is taking the financial route to CEO – although, it is generally considered a secondary alternative, as opposed to engineering and an MBA, for example. If you’re in the 32 percent minority walking this path, be mindful of the limitations of viewing an entire organisation from a figures perspective, as you would be inclined to do if you were previously a CFO.
Benefits of travelling this route to CEO? You can converse easily on financial matters, and convince shareholders of your standpoint; and your extensive business experience will rest easy with most members of the board.
Critical personality traits
If you could weigh up career track record versus individual characteristics, it’s clear that personality traits emerge strongly among successful CEOs. This is generally referred to as the “gift of the gab” – we all know that individual for whom nothing seems to slows them down, or get them down, and where their personal drive and ambition keeps shining through whatever the weather.
At this point, it’s worth asking yourself: do I communicate well, and effectively? Am I aware of my failings, and prepared to up my game through coaching, and/or mentoring, if it becomes clear this is essential to my future success?
Other questions to ask yourself include: can I switch from performer (at a conference), to listener (back in the head office)? Being in touch with the gossip that’s doing the rounds at the most junior level of the business is likely only going to be possible when you’re well liked, and juniors feel comfortable opening up to you about their fears and concerns.
Further, the role of CEO requires a social being, more than an academic. Can you – and do you – thrive on building connections; and maintaining them? It takes time and care, but those who do this go that much further on the Joburg job ladder.
A shifting landscape
As all hell breaks loose around us – from wars and pandemics, to volatile financial markets and unfathomable inflation rates – so the CEO of an organisation is tasked with soothing all the ruffled feathers they encounter.
While entrepreneurs may be permitted to breeze into a meeting, cause an about turn in every attendee’s thinking, and leave in a rush for their next appointment, so the CEO must arrive, soothe, and stay the distance so that all environmental, social and governance (ESG) concerns are addressed to the satisfaction of each attending stakeholder.
There’s no skirting around issues for a CEO. But, on tackling the most difficult ones, this individual needs to be able to reassure, encourage, and praise – despite any personal misgivings he or she may be harbouring.
Last thoughts
So let’s just make it clear as you apply from the outside, or express internal interest in a CEO job: there’s no optimal route to get there, and women may arrive in their first CEO role 30 percent slower than men (this statistic should certainly not put you off!)
Can you take a calculated risk, think on your feet, speak convincingly in public, charm the investors, breeze through junior staff-member offices and make their day with a few key words? These traits, more than any elite schooling or family name, will ensure your ultimate success in the CEO role.
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